FAQ

FAQ (Frequently Asked Questions)
Q: How do I know if a Living room sofa will fit in my space?
A: We provide detailed dimensions (length, width, height, and doorway clearance) for every Living room sofa on the product page. To ensure a fit:
  1. Measure your room’s length/width (account for walkways—leave at least 24” of space around the sofa).
  1. Measure your entryways (doorways, hallways, elevators) to confirm the sofa can be moved inside (we note “tight fit” warnings for large styles like L-shapes).
  1. If unsure, email bash-seer49@icloud.com with your room and entryway dimensions—our team will help you select a suitable sofa size.
Q: Do Living room sofas and Dressing tables come assembled?
A: - Living room sofas: Most are partially assembled (legs attach to the base—requires 1–2 people and included tools; takes ~15 minutes). Large L-shaped sofas may have 2–3 pieces that connect easily.
  • Dressing tables: Unassembled (includes all hardware and step-by-step instructions; takes ~1–2 hours with 2 people). We offer optional professional assembly (add at checkout—available in most U.S. areas for $99).
  • Furniture shims: Ready to use (no assembly needed).
Q: What materials are your Dressing tables made of?
A: Our Dressing tables use durable, high-quality materials:
  • Frames: Solid wood (pine, oak) or engineered wood (sturdy for daily use).
  • Surfaces: Stain-resistant laminate (easy to clean) or real wood veneer (for a premium look).
  • Mirrors: Tempered glass (safe if broken) with anti-fog coating (for bathroom-friendly styles).
  • Drawers: Metal slides (for smooth opening/closing) and felt liners (to protect jewelry).
Detailed material lists are on each Dressing table product page.
Q: What size Furniture shims do I need?
A: Furniture shims are used to level uneven furniture (e.g., sofas, dressers) or close gaps between furniture and walls. Choose based on your needs:
  • Thin (1/16”–1/8”): For small gaps or minor leveling (e.g., wobbly dressing table legs).
  • Medium (1/4”–1/2”): For larger gaps or uneven floors under sofas.
  • Thick (3/4”–1”): For significant leveling (e.g., sloped floors in older homes).
We sell shims in packs of 10–50 (mixed sizes available). If unsure, email us with your furniture type and gap size—we’ll recommend the right shim.
Q: How long does furniture delivery take?
A: Delivery times vary by item size:
  • Small items (Furniture shims): Standard shipping (3–5 business days).
  • Medium items (Dressing tables): 5–7 business days (includes ground shipping).
  • Large items (Living room sofas): 7–10 business days (we arrange curbside or inside delivery—you can select “white-glove delivery” at checkout for in-home placement and assembly, extra
    500.
Q: Can I cancel my order after placing it?
A: - Small items (Furniture shims): Cancel within 24 hours of placement for a full refund.
  • Medium/large items (Dressing tables/Living room sofas): Cancel within 48 hours (before shipping/assembly). After that, a 25% cancellation fee applies (covers material and logistics costs for large furniture).
Email bash-seer49@icloud.com with your order number to request cancellation.