Shipping Policy
Shipping Policy
Shipping Destinations
We ship to addresses within the United States, including Alaska, Hawaii, and Puerto Rico. For Alaska/Hawaii:
-
Large furniture (sofas/dressers) requires additional shipping fees (
199–
- Furniture shims ship via standard mail with no extra fees.
International shipping is not available.
Shipping Costs & Timelines
Item Type
|
U.S. Mainland (Standard)
|
Alaska/Hawaii (Standard)
|
Puerto Rico (Standard)
|
Furniture shims
|
3.99(freeover
|
7.99(freeover
|
9.99(freeover
|
Dressing table
|
49.99(freeover
|
199(freeover
|
149(freeover
|
Living room sofa
|
99.99(freeover
|
299(freeover
|
249(freeover
|
Expedited shipping (2–3 business days) is available for Furniture shims ($8.99) only—large furniture requires standard shipping for safe transport.
Order Processing Time
- Standard Items: Processed within 2–3 business days (extra time for large furniture inspections).
- Custom Items: Made-to-order sofas/dressers require 2–4 weeks of production before shipping—we share a detailed timeline in your order confirmation.
Delivery Details
- Large Furniture: We send a delivery window (2–4 hour slot) 3 days before arrival. You can reschedule via email if needed.
- White-Glove Delivery (Optional): For $149, movers will bring the furniture inside, assemble it (if applicable), and remove packaging—available for most U.S. areas.
- Damage During Delivery: Inspect the item immediately. If damaged, note it on the delivery receipt and email us within 24 hours with photos—we will send a replacement or issue a full refund.